Refund Policy

1. Introduction

At Eight Market Days, we strive to provide a reliable and satisfying experience for all our users. This Refund Policy outlines the conditions under which refunds may be granted for paid communication services on our platform.

2. Services Eligible for Refund

Refunds may be granted for the following services, subject to review:

• Audio or video calls that failed due to technical issues on our side
• Duplicate payments
• Unauthorized or fraudulent transactions

3. Services Not Eligible for Refund

We do not offer refunds for:

• Completed calls or sessions
• Disputes arising from communication quality beyond our control
• Change of mind after payment

4. How to Request a Refund

To request a refund, please contact our support team within **3 business days** of the transaction. Include:

• Your full name and account email
• Date and time of the transaction
• Reason for refund request
• Any supporting evidence (e.g., screenshots, error messages)

Email: support@8marketdays.com

5. Refund Processing Time

Approved refunds will be processed within **5–10 business days**. The time it takes for funds to reflect in your account depends on your bank or payment provider.

6. Contact

If you have questions or concerns about this policy, contact: